Return & Refund Policy
At Fresh Aires, we want you to be completely satisfied with your purchase. If you are a first-time customer and are not happy with your product, you are eligible for a return of the product. Please contact us within 30 days of your purchase to initiate a return.
Return Conditions
- First-Time Customers: Eligible for a return of the product if you contact us within 30 days.
- Recurring Customers: Returns are accepted only if the product is unused and in its original packaging.
Please ensure that the item is unused before initiating a return. - Return Shipping: The customer is responsible for providing return shipping.
- Restocking Fee: There is no restocking fee for returned items.
Refunds for returned products will be processed once we have verified their condition.
For any questions or to initiate a return, please reach out to return@freshaires.com